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Review of security procedures and hardware

Do not fix what is not broken Camera observation is often an underestimated part of the job of a security guard but it requires more skills since human behavior must be seen through a lens.   Why is it that some can positively influence the situation in the blink of an eye and others can only do so with difficulty or even not at all? An important characteristic of behavior is that it always occurs out of a certain personal need or desire. A success factor in dealing with this behaviour is the principle of 'compassion instead of opposition'. Of course, the student always decides for himself whether and how he reacts to the behavior of others. After the training, the student has tips, tools and ideas to consciously choose effective behavior in response to everyday undesirable behaviors.   Attention is paid to the human, emotional side of dealing with aggression. For example, a tension control exercise is used. This exercise consists of 'getting used' to the pressure and tension that one can experience during aggression in a safe environment. We do this by giving practical tips and letting the students try these tips during the practical simulations in the course room.

Reading behavior

  • Translation of SOP's to effective use. The Initial Structured Learning Program (SLP) is designed to provide initial learning and development opportunities to enable individuals to acquire competence concerning Security. Objectives Active participation in the Initial SLP will enable students to acquire competence in the following areas (but not limited to),
  • Preventing an (escalation of the) conflict;
  • Turn undesirable behaviour into desired behaviour or solutions
  • Positive approach to behaviour and redirection towards solutions;
  • What to do if you don't have a solution; the so-called "No Sell";
  • A practical Method of Approach
  • Objective observation, without judgment or condemnation;
  • Identify security risks and act accordingly
  • Be able to recognize potential Security breeches
  • Be able to act according to the SOP’s and safe guard their own Security and that of others o
  • To comply with Security regulations o
  • Responsibilities of the camera supervisor;
  • Theory as a basis for observation and supervision;
  • Correct interpretation of camera images;
  • Method of pro-active and preventive observation techniques;
  • The Observation Attitude Disk (OAS)
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